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Resolve taps into growing cloud interest among legal firms

Data sovereignty remains a critical consideration for New Zealand’s legal sector. While there are no formal restrictions mandating that data be hosted exclusively in New Zealand, it’s increasingly important for legal practices as they navigate digital transformation and regulatory compliance requirements.

“When there’s a commercial dispute or regulatory investigation, how quickly can you access your data if it’s hosted offshore?” says Resolve Technology managing director Simon Falconer. “The legal sector needs assurance that their client data is accessible, secure, and under New Zealand jurisdiction.”

Resolve specialises in providing comprehensive IT services for legal practices, which make up a significant portion of its client base. The company has developed strong partnerships with leading practice management software providers to deliver integrated solutions.

“You’re just a small account to the global tech giants,” Falconer explains. “When you have a critical issue, a 15-person law firm doesn’t get priority support. While services like Microsoft 365 offer great functionality, response times can be challenging when you’re dealing with support teams across different time zones.”

Many legal practices are embracing cloud technologies and modern IT infrastructure, but data location and sovereignty considerations remain paramount. Our team regularly educates clients about the implications of where their data resides and how to balance accessibility with compliance requirements.

Data sovereignty has become a key differentiator in the New Zealand market. “We host locally” resonates strongly with legal practices who understand the importance of keeping sensitive client information under New Zealand’s privacy and legal framework.

Resolve now operates from multiple data centres across New Zealand, ensuring redundancy and local data residency. The company has expanded its service offerings to provide comprehensive IT support, recognising that legal practices prefer working with a single, trusted technology partner.

“Once you provide hosting and cloud services, legal practices expect comprehensive support,” Falconer notes. “They want expertise across practice management systems, cybersecurity, compliance, and day-to-day IT support. It’s about being a strategic technology partner, not just a service provider.”

The regulatory environment continues to evolve, with New Zealand’s Privacy Act and increasing focus on cybersecurity frameworks making local expertise and data residency even more valuable for professional services firms.

Beyond legal practices, Resolve continues to support NGOs, health organisations, and government agencies with similar data sovereignty and compliance requirements, helping New Zealand organisations maintain control over their critical information systems.

If your legal practice is considering cloud migration or needs guidance on data sovereignty requirements, get in touch with our team to discuss how we can support your technology objectives while keeping your data secure and compliant.

Simon Falconer
Director, Resolve Technology
When he’s not finding a reason to buy the latest gadget, Simon is probably setting it up, breaking it, and fixing it again — all before breakfast.